Fixing the Settings on an Android Phone that is Having Trouble with Inte...


Part A- Adjusting the Internet Settings

 Go to:


1.     Settings



2.     Network & Internet

3.     Internet

4.     SIMs

5.     Turn on: Mobile Data

6.     Reach the bottom of the screen and tap on: Access Point Names

                                           

7.     You will see two Access Point Names: The first one will be for the Internet and the second one will be for the Hotspot. Tap on the first one to adjust the Internet.

8.     Each cell phone carrier has its own APN that should be listed on the website of the carrier.  Take a moment to search for the APN that is correctly set according to your cell phone carrier. For example,  Boost Mobile has the following settings for a SIM Card that was purchased through Boost Mobile or at Walmart:

-Name: Internet ( Or any name could be here)

-APN: boost.data

-APN Type: default, supl, mms

-APN Protocol: IPv6

-APN Roaming Protocol: IPv4

-APN enable/disable: Make sure that APN is Enabled

-Save by tapping on the three dots icon that is located on the upper right hand corner of the screen

 

 

Part B- Adjusting the Settings for Hotspot

 

6.     Repeat steps  from 1 through 5 on Part A, but when you get to step 6, you will go to the second option which pertains to the settings for Hotspot.

7.     Do an Online search for the correct APN Setting for your cell phone’s Hotspot, on the website of your cell phone carrier. For example, Boost Mobile has the following information for a SIM card that was purchased through Boost Mobile or Walmart:

 

-Name: boostdata

-APN: resellermht

-APN Type: dun

-APN Protocol: IPv4/IPv6

-APN Roaming Protocol: IPv4/IPv6

-APN enable/disable: Make sure that APN is Enabled

-MVNO Type: GID

 

* Restart your phone

* Test your phone's connection by making a call, sending a text and loading a web page. (Make sure the phone is disconnected from any  Wi-Fi connection while you are testing the cellular connection on your cell phone).

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